Support Request Your Account InformationFull Name(Required)Email Address(Required) Phone Number(Required)Your DeviceComputer Type(Required) Computer (Laptop) Computer (Desktop) Computer Name(Required)Account Name(Required)Type of Support Needed*Included Remote Support (No Charge) Virus or malware infection Need files or data restored Remote Support (Hourly Billing Applies) Email problems Printer issues Slow computer Software installation / configuration “How do I…?” question Troubleshooting something not working Other remote assistance Other remote assistanceOnsite Support (Flat $350 Visit) Computer Setup / Relocation Hardware problem Printer won’t connect Computer won’t turn on Need in home setup Other onsite issue Other onsite issueDescribe the IssuePreferred Contact Method Email Phone Either one Best Time to Reach You Morning Afternoon After you submit your request, you’ll receive a confirmation email and instructions for next steps