Onsite Support
While our Remote Support, solves most issues quickly and securely, sometimes nothing beats having an expert right there with you. That’s why we offer Onsite Support—professional, in-person assistance for those who need hands-on help.
What Is Onsite Support?
Onsite Support brings a certified SecureHomeTech technician to your home to handle complex issues, hardware setups, or situations where remote access isn’t enough. It’s the same trusted team, now in person.
Onsite Support is available within 20 miles of Washington, DC
- The cost is $350 for an up to 2 hour visit without any trip charges.
- For special projects that take more than 2 hours, please contact us.
- All charges will be billed to the credit card on file.
Benefits of Onsite Support
- Hands-On Expertise: Perfect for hardware issues, device setups, and network troubleshooting.
- Personalized Service: Face-to-face guidance for seniors and families who prefer in-person help.
- Enterprise-Level Security: Same trusted SecureHomeTech standards—now in your home.
- Peace of Mind: No need to pack up your devices or struggle with complex instructions.
Common Onsite Support Services
- Full system setup and optimization
- Printer and peripheral installation
- Home network configuration and Wi-Fi troubleshooting
- Hardware diagnostics and upgrades
- Personalized training for safe browsing and email practices
Why Combine Onsite Support with Secure Home Tech?
When paired with our SafeSecurePC solution, you get:
- Proactive Protection: Our monitoring software revents issues before they start.
- Immediate Resolution: Onsite visits handle physical problems remote sessions can’t.
- Complete Care: From cybersecurity to hardware, we’ve got you covered.
Ready to Schedule an Onsite Visit?
If you’re a SecureHomeTech subscriber and live within 20 miles of
Springfield, VA, request an onsite appointment today.
Schedule Onsite Support